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Zipline Booking System - Visitor guide

10 August 2020

You can now book visits to St Vincent’s Care Services aged care facilities online.

To book online:

       1. Click on the link using your mobile phone or computer

       2. Fill out the health screening questionnaire

       3. Hit the book button

       4. You will receive an SMS confirming your booking details.

You can book your visit here.

When you visit a site, you will still be required to complete additional health declaration questions and screening measures such as temperature checks and sighting of your current flu vaccination. These questions and restrictions will change depending on current State Government requirements and local facility guidelines.

Remember

Due to COVID-19 current Government health authorities’ legislation restricts access to residential aged care facilities to those who do not meet certain criteria.

If you have answered ‘yes’ to any of the Government screening questions (Q7 - 10), you are not allowed to enter the premises until the matter has been discussed with the Facility Manager.

We will assess and determine exceptional circumstances on a case by case basis, please contact the facility or SVCS Contact Centre for more information - 1800 778 767

Please remember to regularly check our updated visitor restrictions here: https://www.svcs.org.au/news/news/covid-19-update-residential-aged-care-community 

Start your online booking here: https://stvincents.zipline.care/

Any concerns or questions with the system please call the St Vincent’s Contact Centre on 1800 778 767 OR email: svcs.info@svha.org.au