Current Home Statuses

Covid 19 Information

Can I Visit?

Current COVID-19 restrictions as of
30 September 2024 for your home.

Click for your state: QLD | NSW | VIC




The doors explained

COVID-19 restrictions and directives change often, so St Vincent's Care Services has introduced a 'coloured door' system to indicate the latest status of each home.

The different ‘doors’ indicate each home’s current status and what the different directives mean for our residents, our employees and their family members and friends.

 

Aged Care Covid minor restrictions

MINOR RESTRICTIONS

MEDIUM RESTRICTIONS

MAXIMUM RESTRICTIONS

 

Minor Restrictions

Applies in most areas of low or no community transmission rates. The Aged Care home is permitted to have visitors and residents are able to leave their home. Online bookings will be open.

Medium Restrictions

Due to growing cases in the area/state, an exposure or a lockdown in some areas of the home, the Aged Care home will be in restricted access. Only essential visitors are able to visit areas in lockdown, visits may continue to other areas with additional precautions.

Maximum Restrictions

Applies when an employee or resident has tested positive for COVID-19. The Aged Care home will be locked down, all employees and affected residents will be COVID tested, and only essential visitors are able to visit the site. We will contact you if your family member or friend has displayed any symptoms.


Learn more about visitor restrictions in aged care

To learn more about the rules and regulations around visitor restrictions with aged care providers, you can click here.

 

Restriction Status

  

QLD

Home

Visit Details

 Arundel

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Bardon

 

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Boondall

 

  

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Carina


 

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/24 

 Carseldine

 


Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Corinda



Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Douglas (Townsville)

   


Monitoring Only
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 30/09/2024

 Gympie


Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Kangaroo Point

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Maroochydore

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 24/09/2024

Mitchelton

         

Maximum Restrictions 

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • All residents in the impacted area will be tested routinely throughout the outbreak.
  • Residents in the impacted areas are strongly encouraged to remain in their rooms for the first 48hrs of the outbreak.
  • All visits must take place in the residents' room.
  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls
  • Communal areas may be closed.
  • We ask that essential visitors to consider phone calls or video calls instead of in person visits if possible in order to reduce transmission 
  • Essential visitors will need to wear a mask as instructed by the home and do a RAT test before entering the site. 
  • RAT 24 hourly for staff and visitors.

Monitoring Only (all other areas)

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 8/07/2024

 Southport 

 

Monitoring Only 

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 30/09/2024

Toowoomba


 

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 

 

NSW

Home

Visit Details

Auburn


 

 

 

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Bronte

 

        

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Edgecliff

         

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

 Haberfield


Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Heathcote

 

          

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Yennora

 
  

                               

Maximum Restrictions (Cater Grove & Cahill Court)

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • All residents in the impacted area will be tested routinely throughout the outbreak.
  • Residents in the impacted areas are strongly encouraged to remain in their rooms for the first 48hrs of the outbreak.
  • All visits must take place in the residents' room.
  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls
  • Communal areas may be closed.
  • We ask that essential visitors to consider phone calls or video calls instead of in person visits if possible in order to reduce transmission 
  • Essential visitors will need to wear a mask as instructed by the home and do a RAT test before entering the site. 
  • RAT 24 hourly for staff and visitors.
Monitoring Only (all other areas)
  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 30/09/2024

 

VIC       

Home

Visit Details

Eltham (Lodge)

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Eltham (Willandra)


 

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Hawthorn

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Kew



Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024

Werribee

 


 

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/08/2024