Current Home Statuses

Covid 19 Information

Can I Visit?

Current COVID-19 restrictions as of
22 February 2024 for your home.

Click for your state: QLD | NSW | VIC




The doors explained

COVID-19 restrictions and directives change often, so St Vincent's Care Services has introduced a 'coloured door' system to indicate the latest status of each home.

The different ‘doors’ indicate each home’s current status and what the different directives mean for our residents, our employees and their family members and friends.

 

Aged Care Covid minor restrictions

MINOR RESTRICTIONS

MEDIUM RESTRICTIONS

MAXIMUM RESTRICTIONS

 

Minor Restrictions

Applies in most areas of low or no community transmission rates. The Aged Care home is permitted to have visitors and residents are able to leave their home. Online bookings will be open.

Medium Restrictions

Due to growing cases in the area/state, or a lockdown in some areas of the home, the Aged Care home will be in restricted access. Only essential visitors are able to visit areas in lockdown, visits may continue to other areas with additional precautions.

Maximum Restrictions

Applies when an employee or resident has tested positive for COVID-19. The Aged Care home will be locked down, all employees and affected residents will be COVID tested, and only essential visitors are able to visit the site. We will contact you if your family member or friend has displayed any symptoms.


Learn more about visitor restrictions in aged care

To learn more about the rules and regulations around visitor restrictions with aged care providers, you can click here.

 

Restriction Status

  

QLD

Home

Visit Details

 Arundel

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 23/01/2024

Bardon

 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 11/01/2024

 Boondall

 

  

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/12/2023

 Carina


 

Maximum Restrictions 

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • Residents will be required to remain in their rooms until the initial rounds of testing.
  • All visits must take place in the residents' room.
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
  • All staff and residents will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/02/24 

 Carseldine

 


Maximum Restrictions (Coonowrin)

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • Residents will be required to remain in their rooms until the initial rounds of testing.
  • All visits must take place in the residents' room.
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
  • All staff and residents will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 12/02/2024

Corinda



Maximum restrictions (Level 2 & Ground Floor)

    • This area is in lockdown, which means only essential visitors will be able to attend site. 
    • Residents will be required to remain in their rooms until the initial rounds of testing.
    • All visits must take place in the residents' room.
    • Communal areas may be closed until testing has occurred.  
    • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
    • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
    • All staff and residents will be tested.
    • RAT 72hrly for staff and 24hrly for visitors
  • Minor restrictions

    • No restrictions on the total number of visitors 
    • Visits are recommended to occur either in resident's room or outside
    • Residents allowed to leave their home 
    • COVID and Flu vaccinations strongly recommended 
    • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
    • Activities continue as normal 
    • Shared amenities open 
    • Visiting until 8pm weeknights, 6pm weekends
    • RAT 72hrly for staff and 24hrly for visitors

Last update 21/02/2024

 Douglas (Townsville)

   


Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 18/01/2024

 Gympie


Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/12/2023

Kangaroo Point

Minor restrictions (Level 5)

  • Please wear a mask
  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls.
  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 22/02/2024

 Maroochydore

Maximum Restrictions (Level One in Lockdown)

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • Residents will be required to remain in their rooms until the initial rounds of testing.
  • All visits must take place in the residents' room.
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
  • All staff and residents will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 17/01/2024

Mitchelton

         

Minor restrictions 

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 19/10/2023

 Southport 

 

Minor restrictions 

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 21/02/2024

Toowoomba


 

Maximum Restrictions (Birdsville)

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • Residents will be required to remain in their rooms until the initial rounds of testing.
  • All visits must take place in the residents' room.
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
  • All staff and residents will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/02/2024

 

 

NSW

Home

Visit Details

Auburn


 

 

 

Minor restrictions (Carinya)

  • Please wear a mask
  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls.
  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 21/02/2024

 Bronte

 

        

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/01/2024

Edgecliff

         

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/12/2023


 Haberfield


Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 25/12/2023

Heathcote

 

          

Maximum Restrictions (West Up, West Down and Kingfisher)

  • This area is in lockdown, which means only essential visitors will be able to attend site. 
  • Residents will be required to remain in their rooms until the initial rounds of testing.
  • All visits must take place in the residents' room.
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to wear a mask and do a RAT test before entering the site. 
  • All staff and residents will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 12/02/2024

Yennora

 
  

                               

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 03/01/2024

 

VIC       

Home

Visit Details

Eltham

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 15/01/2024

Willandra (Eltham)


 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 21/02/2024

Hawthorn

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 24/12/2023

Kew



Minor restrictions 

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 12/02/2024

Werribee

 


 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 31/01/2024