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Current Home Statuses

Covid 19 Information
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Can I Visit?

Current COVID-19 restrictions as of 9 June 2025 for your home.

Click for your state: QLD | NSW | VIC



The doors explained

COVID-19 restrictions and directives change often, so St Vincent's Care Services has introduced a 'coloured door' system to indicate the latest status of each home.

The different ‘doors’ indicate each home’s current status and what the different directives mean for our residents, our employees and their family members and friends.

 

Aged Care Covid minor restrictions

MINOR RESTRICTIONS

MEDIUM RESTRICTIONS

MAXIMUM RESTRICTIONS

 

Minor Restrictions

Applies in most areas of low or no community transmission rates. The Aged Care home is permitted to have visitors and residents are able to leave their home. Online bookings will be open.

Medium Restrictions

Due to growing cases in the area/state, an exposure or a lockdown in some areas of the home, the Aged Care home will be in restricted access. Only essential visitors are able to visit areas in lockdown, visits may continue to other areas with additional precautions.

Maximum Restrictions

Applies when an employee or resident has tested positive for COVID-19. The Aged Care home will be locked down, all employees and affected residents will be COVID tested, and only essential visitors are able to visit the site. We will contact you if your family member or friend has displayed any symptoms.


Learn more about visitor restrictions in aged care

To learn more about the rules and regulations around visitor restrictions with aged care providers, you can click here.

 

Restriction Status

  

QLD

Home

Visit Details

 Arundel




Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 10/07/2025

Bardon

 

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 12/05/2025

 Boondall

 

  

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/07/2025

 Carina


 

Monitoring Only - No Active Exposures or Outbreaks
  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 13/05/2025

 Carseldine

 


Maximum Restrictions (Shalom and Hendrina)

  • Areas with restrictions will only be accepting essential visitors.
  • You can find more information about essential visitors below.
  • All residents in the impacted areas will be tested.
  • All staff will need to have a negative Rapid Antigen Test prior to them starting each shift for the of the Outbreak.
  • Some communal spaces (lounges and dining areas) may close, and communal activities (dining, recreation, social and religious activities) may be cancelled.
  • Visitors must complete a RAT upon entry to the home and all visits must take place in the resident’s room. Visitors may be required to wear full PPE for their visits.
  • Staff will continue to wear masks and eye protection. Staff dealing directly with positive, or suspected positive residents will wear masks, gowns, and face shields.

All other areas will continue as normal

  • Visitors can visit the home as normal

    Visitors and Staff must complete a RAT upon entry to the home

    There could be changes happening on site while you visit so for the safety of the residents, families, and staff, please follow all directions from staff at the home.

Last update 21/05/2025


Corinda



Maximum Restrictions (Memory Support & Ground floor)

  • Areas impacted will be required to cohort. Residents who are not positive are still able to leave the facility however must inform the Living Support Manager, Clinical Manager or Facility Manager of their intended leave.
  • Residents in this area are strongly encouraged to isolate to their rooms until the next round of testing.
  • All residents in the impacted area will be tested routinely every 48 hours for the duration of the outbreak unless otherwise indicated by the PHU.
  • Staff working will be required to have a daily Rapid Antigen Test for the duration of the Outbreak.
  • Staff working in the impacted areas will wear an N95/P2 mask and face shield.  Staff dealing directly with positive, or suspected positive residents will wear masks, gowns, and face shields.
  • Staff working in non-impacted areas will wear an N95/P2 mask.
  • Visits will be required to take place in the resident's rooms.
  • Visitors will be required to have a negative Rapid Antigen Test and wear a mask during their visit. Some visitors may be required to wear full PPE, including a mask, shield, gown and gloves if they are visiting positive residents. 

Monitoring Only (all other areas)

  • Visitors can book visits as per normal
  • Visitors will be required to wear a mask and encouraged to have a negative RAT prior to each visit.
  • There could be changes happening on site so for the safety of the residents, families, and staff, please follow all directions from staff at the home.

Last update 09/06/2025

 Gympie


Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/06/2025

Kangaroo Point


Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 08/07/2025

 Maroochydore

Monitoring Only 

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/07/2025

Mitchelton

         

Maximum Restrictions (Shannon House)

  • Areas with restrictions will only be accepting essential visitors.
  • You can find more information about essential visitors below.
  • All residents in the impacted areas will be tested.
  • All staff will need to have a negative Rapid Antigen Test prior to them starting each shift for the of the Outbreak.
  • Some communal spaces (lounges and dining areas) may close, and communal activities (dining, recreation, social and religious activities) may be cancelled.
  • Visitors must complete a RAT upon entry to the home and all visits must take place in the resident’s room. Visitors may be required to wear full PPE for their visits.
  • Staff will continue to wear masks and eye protection. Staff dealing directly with positive, or suspected positive residents will wear masks, gowns, and face shields.

All other areas will continue as normal

  • Visitors can visit the home as normal

    Visitors and Staff must complete a RAT upon entry to the home

    There could be changes happening on site while you visit so for the safety of the residents, families, and staff, please follow all directions from staff at the home.

Last update 12/05/2025

 Southport 

 

Maximum Restrictions (Villa) 

  • This area is an exposure site, which means only essential visitors will be able to attend site.  

  • All residents in the impacted area will be tested routinely throughout the outbreak. 

  • Residents in the impacted areas are strongly encouraged to remain in their rooms for the first 48hrs of the outbreak. 

  • All visits must take place in the residents' room. 

  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls 

  • Communal areas may be closed. 

  • We ask that essential visitors to consider phone calls or video calls instead of in person visits if possible in order to reduce transmission  

  • Essential visitors will need to wear a mask as instructed by the home and do a RAT test before entering the site.  

  • RAT 24 hourly for staff and visitors. 

 

Monitoring Only (all other areas) 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 


Last update 11/07/25

Toowoomba


 

Maximum Restrictions (BBW) 

  • This area is an exposure site, which means only essential visitors will be able to attend site.  

  • All residents in the impacted area will be tested routinely throughout the outbreak. 

  • Residents in the impacted areas are strongly encouraged to remain in their rooms for the first 48hrs of the outbreak. 

  • All visits must take place in the residents' room. 

  • The PHU have advised us to alert any person who is pregnant, receiving chemotherapy, has recently recovered from heart surgery or anyone else who is immunocompromised to remain away from the facility for 3 weeks. If this applies to you, please contact the facility so the Living Support Manager can assist you in arranging video calls 

  • Communal areas may be closed. 

  • We ask that essential visitors to consider phone calls or video calls instead of in person visits if possible in order to reduce transmission  

  • Essential visitors will need to wear a mask as instructed by the home and do a RAT test before entering the site.  

  • RAT 24 hourly for staff and visitors. 

 

Monitoring Only (all other areas) 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 


Last update 17/07/25


 

 

NSW

Home

Visit Details

Auburn


 

 

 

Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 10/07/2025

 Bronte

 

        

Outbreak site (Elanora)

  • Areas in lockdown will be required to cohort. Residents how are not positive are still able to leave the facility however must inform the Living Support Manager, Clinical Manager or Facility Manager of their intended leave.
  • We encourage all visitors to limit their visits to essential visits as outlined in the Sector Code for Visiting in Aged Care Homes - COTA Australia
  • Staff working will be required to have a daily Rapid Antigen Test for the duration of the Outbreak.
  • Staff working in the impacted areas will wear an N95/P2 mask and face shield. Staff dealing directly with positive, or suspected positive residents will wear masks, gowns, and face shields.
  • Staff working in non-impacted areas will wear a surgical mask.
  • Visits will be required to take place in the resident's rooms.
  • Visitors will be required to have a negative Rapid Antigen Test and wear a mask during their visit. Some visitors may be required to wear full PPE, including a mask, shield, gown and gloves if they are visiting positive residents.

All other areas

  • Visitors can book visits as per normal
  • Visitors will be required to wear a mask and have a negative RAT prior to each visit.
  • There could be changes happening on site so for the safety of the residents, families, and staff, please follow all directions from staff at the home.

Last update 21/07/2025


Edgecliff


         

Active Outbreak Site (Level 1 and Ground Floor)

  • All residents in the impacted areas will be tested.
  • All staff will need to have a negative Rapid Antigen Test prior to them starting each shift for the duration of the Exposure
  • Some communal spaces (lounges and dining areas) may close, and communal activities (dining, recreation, social and religious activities) may be cancelled until the first round of testing has been completed.
  • Residents will be required to isolate in their rooms until the next round of testing.
  • Visitors must complete a RAT upon entry to the home and all visits must take place in the residents room. Visitors may be required to wear full PPE for their visit
  • Staff will continue to wear N95/P2 masks and face shields. Staff dealing directly with positive, or suspected positive residents will wear masks, gowns, and face shields.

Last update 02/06/2025

 Haberfield


Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 17/07/2025


Heathcote

 

          

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 10/07/2025

Yennora

 
  

                               

Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 10/07/2025


VIC       

Home

Visit Details

Eltham (Lodge)

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/07/2025

Eltham (Willandra)


 

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/07/2025

Hawthorn

Monitoring Only - No Active Exposures or Outbreaks

  • All visiting types permitted with no restrictions on the number of visits 
  • Residents able to go on outings and social leave 
  • COVID and Flu vaccinations strongly recommended 
  • Residents will be screened when symptomatic and/or are a close contact 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends

Last update 10/07/2025

Kew



Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 10/07/2025

Werribee

 


 

Monitoring Only - No Active Exposures or Outbreaks 

  • All visiting types permitted with no restrictions on the number of visits  

  • Visits are recommended to occur either in resident's room or outside however visitors can occur in communal spaces as appropriate  

  • Residents able to go on outings and social leave  

  • COVID and Flu vaccinations strongly recommended  

  • Residents will be screened when symptomatic and/or are a close contact  

  • Activities continue as normal  

  • Shared amenities open  

  • Visiting until 8pm weeknights, 6pm weekends 

  • RAT 72hrly for staff and 24hrly for visitors 

Last update 10/07/2025