COVID-19 UPDATES

Current Home Statuses

Covid 19 Information

Can I Visit?

Current COVID-19 restrictions as of
27 September 2023 for your home.

Click for your state: QLD | NSW | VIC




The doors explained

COVID-19 restrictions and directives change often, so St Vincent's Care Services has introduced a 'coloured door' system to indicate the latest status of each home.

The different ‘doors’ indicate each home’s current status and what the different directives mean for our residents, our employees and their family members and friends.

 

Aged Care Covid minor restrictions

MINOR RESTRICTIONS

MEDIUM RESTRICTIONS

MAXIMUM RESTRICTIONS

 

Minor Restrictions

Applies in most areas of low or no community transmission rates. The Aged Care home is permitted to have visitors and residents are able to leave their home. Online bookings will be open.

Medium Restrictions

Due to growing cases in the area/state, or a resident/employee being notified that they are a close or secondary contact to a COVID-19 case, the Aged Care home will be in restricted access. Visits may continue with additional precautions.

Maximum Restrictions

Applies when an employee or resident has tested positive for COVID-19. The Aged Care home will be locked down, all employees and affected residents will be COVID tested, and visitors are unable to visit the site. We will contact you if your family member or friend has displayed any symptoms.


Learn more about visitor restrictions in aged care

To learn more about the rules and regulations around visitor restrictions with aged care providers, you can click here.

 

Restriction Status

  

QLD

Home

Visit Details

 Arundel

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Bardon

 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 Boondall

 

  

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 Carina


 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/23

 Carseldine

 


Maximum Restrictions (Shalom, Morton & Coonowrin)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


Corinda



Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 Douglas (Townsville)

 

 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/23 

 Gympie


Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Kangaroo Point

Maximum Restrictions (Level 3)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (allother areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


 Maroochydore

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Mitchelton

         

Maximum Restrictions (MSU)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 Southport 

 

Maximum Restrictions (Level 1 Lenneberg and Villa)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (allother areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Toowoomba


 

Maximum Restrictions (McMorrow and BBW Wing 3)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


 

 

NSW

Home

Visit Details

Auburn


 

 

 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 Bronte

 

        

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


Edgecliff


         

Maximum Restrictions (Level 1)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


 Haberfield

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Heathcote

 

          

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Yennora

 
  

                               

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

 

VIC       

Home

Visit Details

Eltham

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Willandra (Eltham)


 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023

Hawthorn

Maximum Restrictions (Julian Wing)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


Kew



Maximum Restrictions (Boulevard & Esplanade)

  • This area is in lockdown, which means only essential visitors will be able to attend site. Visits may be completely paused until the first round of testing is complete. Essential visitors must call the home to book a visit. 
  • Residents will be required to remain in their rooms until the initial rounds of testing  
  • All visits must take place in the residents' room 
  • Communal areas may be closed until testing has occurred.  
  • We ask that essential visitors reconsider visiting during outbreaks due to the current prevalence of COVID in the community. 
  • Essential visitors will need to do a RAT test before entering the site. 
  • All staff and residents at will be tested.
  • RAT 72hrly for staff and 24hrly for visitors

Minor restrictions (all other areas)

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors

Last update 27/09/2023


Werribee

 


 

Minor restrictions

  • No restrictions on the total number of visitors 
  • Visits are recommended to occur either in resident's room or outside 
  • Residents allowed to leave their home 
  • COVID and Flu vaccinations strongly recommended 
  • Residents returning post outings may be required to undertake further testing and isolate in their rooms, pending a risk assessment 
  • Activities continue as normal 
  • Shared amenities open 
  • Visiting until 8pm weeknights, 6pm weekends 
  • RAT 72hrly for staff and 24hrly for visitors
Last update 27/09/2023