Aged Care Services

Palliative Care for Older People

an aged care resident smiling at her granddaughter in an aged care garden

Learn more about St Vincent's Palliative Care

Our Palliative Care Approach | Palliative Care Locations

You'll never go through it alone.

  • From the cleaners to the nurses,
  • Whether it's at home, in aged care or at a hospital,

Everyone at St Vincent's plays a part in making palliative care a better and brighter place to be for a dignified end or a beautiful new beginning.

an aged care staff member holding the hand of a resident

What to expect with Palliative Care

At St Vincent's, we make sure our end of life care covers all the bases so that you don't have to stress about the little things during this time.

24 hour nursing & support

Access to counselling and grief support

Referrals to additional services such as respite care

Support for families to talk about sensitive issues

Resources and equipment for care

Culturally sensitive care

Links to financial support services

St Vincent's Approach to Palliative Care

St Vincent's' palliative care program is a planned approach to end of life that makes sure that your loved one's passing is treated with proper planning, care and respect.

The 5 key areas of St Vincent's End-Of-Life Care 

Palliative care is a difficult time for you and your loved one, which is why we at St Vincent’s are here to support you in every way we can.

One of the ways we do this is by creating a holistic plan of care for anyone who may be approaching the end-of-life.

Since it is our mission to provide patients with the highest level of compassion and care, we are committed to completing all areas of this plan to make the experience as comfortable as possible for you.

1. Advance Care Planning

Advance Care Plan involves planning for future and final health care and it enables you or those closest to you to make decisions about the health care you would or would not like to receive when you are seriously ill and unable to communicate your preferences or make treatment decisions. Ideally, advance care planning will or has resulted in the preferences of the resident being documented in a plan known as an Advance Care Directive and the appointment of a substitute decision-maker to help ensure that their preferences are respected.

Action you should take: We suggest that you try to establish, at the earliest practical opportunity, if your loved one has at some stage completed an Advance Care Plan, locate it and provide it to St Vincent’s Care Services staff.

2. Communication

We understand that communication is an essential part of end-of-life care, which is why we want to ensure that everybody involved (you, your loved one, our staff) are kept closely updated and informed about your loved one’s condition.

We also record your family/support network contact details and Palliative Care Specialist details (if applicable) to always ensure clear communication and decision-making.

Whether you're a friend or family, we'll keep you informed every step of the way


 3. Assessments

St Vincent’s makes sure that we take a holistic approach to meeting every resident’s needs.

We also record your family/support network contact details and Palliative Care Specialist details (if applicable) to always ensure clear communication and decision-making.

This includes:

Spiritual Needs – We recognise that spiritual care is a central part of end-of-life care. This is why our staff are specifically trained to support your loved one’s faith, culture, beliefs, and traditions in a way that is personally meaningful to them.

Pastoral Needs – We recognise that pastoral care is about the overall emotional and spiritual well-being of a person and doesn’t always have to be connected to any particular religion or beliefs. Our pastoral care practitioners are here to respect and support the person’s belief systems and practices as they wish, providing comfort and empathy as needed.

Emotional Needs – We are well aware that emotional distress and non-specific psychological symptoms are common while undergoing palliative care. We will assess and address any issues that may be confronting or distressing your loved one. This may include anxiety, depression, or any other mental struggles they may be experiencing.

Cultural Needs – We are always here to support a person’s individual cultural, linguistic, and spiritual needs and preferences. St Vincent’s Care believes that all our patients have the right to an inclusive, respectful, and culturally safe palliative care experience.

Symptom Management Needs – We will always be there to manage and help alleviate any physical symptoms your loved may be experiencing; whether that’s pain, shortness of breath, delirium, nausea/vomiting, changes to continence habits, changes to nutrition/hydration needs, dry mouth, increased need for eye care, and weakening skin condition.

4. Comfort Needs & Preferences

We make sure that we record all of your loved one’s comfort needs and preferences, in order to make them feel at ease, as much as we can possibly manage. You and your loved one will have the opportunity to let us know what those comfort needs and preferences are at any time.

5. Equipment

We want to make sure your loved one has everything they need during their palliative care stage. If there are any specific items (e.g. personal care items, radio, etc.) that would help make them feel at-home and help to cope with the situation, we’ll always make sure they’re provided.

Additionally, if you will be spending time with them at the facility, we can also provide you with any necessary equipment you may need (e.g. pillows, fold-up beds, etc.). All you need to do is ask.

Read more:

Where does St Vincent's offer Palliative Care?

In Residential Aged Care

If you're already living at St Vincent's, we can provide palliative care at your aged care home.

View our aged care locations

At Home

If you're comfortable at home, St Vincent's might be able to provide everything you need for end-of-life care right where you are.

View our home care locations

In Hospital Care

This isn't a typical hospital ward. Bright, airy & modern palliative care in a St Vincent's hospital is a little different than you might expect.

Learn more about hospital palliative care

Palliative Care in Aged Care

Our aged care palliative care includes:

  • 24/7 pain management and nursing care
  • An acorn marker above a palliative resident's door so every staff member, family & visitors are aware and respectful
  • Staff training from day one that ensures a strong sensitivity and understanding of how palliative care works
  • Constantly reviewed procedures making sure that every aspect of care is covered and that you and your loved ones are at peace with the process
st vincent's staff member

What about palliative care at home?

The St Vincent’s Community Specialist Palliative Care Service provides comprehensive, specialised care to people with life-limiting illnesses. We offer 24-hour consultancy support and advice to help patients live at home for as long and comfortably as possible.

We'll support you to be where you're most comfortable whether that's in home or in the care of a hospital setting (or both!)


The community service consists of specialist clinical nurses and doctors, physiotherapists, occupational therapists, social workers and counsellors. Our team works closely with community General Practitioners, St Vincent’s hospital team, domiciliary nurses and social services to ensure continuity of care.

After initial assessment and development of a patient’s care plan, follow-up consultations will monitor patient progress and help them to remain at home within the comfort of familiar surroundings. If there is a change in condition, the care plan will be modified to meet your needs. 

Who is in a St Vincent’s Palliative Care team?

St Vincent's Palliative Care teams can be made up of a range of professionals such as:

  • Your GP
  • Aged care workers
  • Cardiologist
  • Oncologist
  • Other healthcare provider
  • Family and other carers

Your Palliative Care team are supported by specialist Palliative Care services should symptoms become difficult to manage.

St Vincent's Locations for Palliative Care in Australia

St Vincent's has aged care, home care and hospital locations throughout Queensland, New South Wales and Victoria.



Get to know our 6 St Vincent's aged care homes in the heart of Sydney and towards the Sutherland Shire and find a role that suits your talents.

> Sydney aged care locations

> Sydney home care

> Sydney hospital locations



Find a St Vincent's aged care home near you in Melbourne. With 4 locations in Melbourne from the heart of the city to the outskirts, you'll find a home that works for you.

>Melbourne aged care locations

> Melbourne home care

> Melbourne hospital locations



From views of the Brisbane river to the bushland of the northside, at one of our 6 aged care homes in Brisbane, you'll find the right place for you.

> Brisbane aged care locations

> Brisbane home care

> Brisbane hospital locations


Sunshine Coast

With locations at Gympie and Maroochydore, you can find your new work family with a modern facility along the coast or a cozier aged care home further inland.

>Sunshine Coast aged care locations

> Sunshine Coast home care


Gold Coast

A choice of either Southport or Arundel aged care means you get the choice of a joint aged care and retirement village or a gated aged care home set back from quiet suburbia. 

Both have amazing teams and great work environments.

> Gold Coast aged care locations

> Gold Coast home care



Formerly known as Lourdes Home for the Aged, you'll find a home with the team at St Vincent's Care Toowoomba - St Vincent's only aged care home in the area.

> Toowoomba aged care locations

> Toowoomba home care

> Toowoomba hospital location



Get brilliant rooftop views with residents at our sole Townsville aged care home at St Vincent's Care Douglas.

>Townsville aged care location

Need more information on Palliative Care?

Enquire Now
aged care residents sitting in a lounge being served tea by an aged care staff member