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Updated Coronavirus (COVID-19) information - Residential Aged Care

13 September 2021

Click here for the latest COVID status of St Vincent's Care Services homes and visitor information.


Industry code for visiting residential aged care homes during COVID-19

The Aged Care Visitors Code has been updated with effect from 6 August 2021.

The revised code:


  • has been updated to reflect recent advice requiring aged care workers to receive the vaccine by 17 September 2021;
  • has introduced the term ‘Partners-in-Care’ into the Code (Principle 7) and encourages State and Territory Health Directives to include these types of visitor as ‘essential care visitors’;
  • in response to the Delta outbreak, the revised Code has been re-endorsed by the Australian Health Principal Protection Committee (AHPPC);
  • introduced a table of links to relevant advice and State and Territory Health Directives as at 5 August 2021. 

Entrance testing

On entry to a St Vincent's Care Services Centre or Hub, you will be asked to complete a Heath Self-declaration Form, and have your temperature taken and other medical measures to determine if you have any influenza-like symptoms that may preclude you from entry. If you’re found to have failed any of the heath self-declarations or have recorded a temperature equal to or higher than 37.5 degrees, then you will not be permitted to enter the site. If you refuse to engage with entrance testing, you will not be permitted to enter the site. 

Pre-booking your visit

A friendly reminder that social distancing regulations still apply at our facilities, therefore we please ask you to book at least 24 hours in advance of your planned visit as there are still limited visitor spots for each section of our facilities. 

You will receive an SMS reminder with your booking details.

The self-serve booking system can be accessed via this link here.

If you would like to discuss this further please contact the St Vincent’s Care Services COVID-19 support line on 1800 778 767 or