Aged care at home

Home Care

a home care worker laughing together with a client in his kitchen

Have more time for the things you love

We want you to feel like your old self again. St Vincent’s Care in Victoria can assist with home care services and support to help you improve your lifestyle and stay connected with your community. 

Based in Melbourne, you’ll find our cars driving across the entire Sydney metro region and beyond. We’re ever expanding so get in touch and see what services we can provide that work best for you. 

Our Melbourne home care services include: 

Personal Care

Nursing Care

Domestic Assistance

Home Maintenance


Social Support

Exercise & Rehabilitation

Respite Care

Post Hospital Support

Meal Preperation

Meet your Home Care Team

From lending a hand with daily chores, managing your medication, taking you to and from appointments, providing nursing level services, to supporting your participation in wellness and leisure activities - we can help.

Home care coordinator

Coordinates your services including home care workers, contractors, nurses and more!

Home care worker

Assists you with tasks around the home and helps keep you independent. They can help you with your shopping, organise care that works best for you or even just have a friendly cup of tea.

Nursing Support

Assists with clinical care such as stoma care, wound and injury, safe administration of medication and personal care.

Allied health

Get access to services at home including physiotherapy, podiatry, dietitian, occupational therapy, remedial massage and more. St Vincent’s can organise for transport to services or if available, they can come to you!

St Vincent's Staff Qualifications

Have questions about St Vincent's staff and their qualifications? Learn more about the rules and regulations around hiring in home care, as well as some examples of the training our people go through to give you the best possible care.

aged care staff meeting

How to pay for home care

The cost of home care depends on your level of support and how you choose to pay. Weigh up your options when it comes to how you pay for home care.

an aged care staff member with one hand around an aged care resident in a shrubby garden

How to get the most out of your ACAT assessment

When it comes to an ACAT assessment, you need to come informed and prepared. Talk about the kind of support you need, without accidentally forgetting crucial details that could seriously impact your care.

a home care worker with a client laughing in his kitchen

I’ve been so blessed by the help from my home care workers. They’re on time, know my mood and what to do without me even asking.

Mary Parsons

4 Steps to get Home Care

Step 1
Call us

Before you get an ACAT or ACAS assessment, chat to us to make sure you’re prepared. Feeling nervous? Give us a call.

Step 2
Get assessed

Get an ACAT or ACAS assessment to see what level of support you need.

Step 3
Arrange your services

Choose St Vincent’s as your home care provider and we can arrange your home care needs.

Step 4
Start your care

Get started with your in home care and meeting your in home care team!

Can you explain some of the home care services that you offer?

There’s a lot of home care services to choose from that can help support you in your home and sometimes the detail of those services can help give you a better idea of what to expect.

a home care client in her garden pruning some flowers

How do I discuss home care with my family?

Sometimes when there’s a need for home care, your loved ones aren’t the first to recognise it. Give yourself the best chance at helping your loved ones make an informed choice when it comes to home care.

aged care residents with family in the lounge

Do I need home care or aged care?

Are you or your loved one capable of staying at home? Or do you need to consider aged care?

Let us help you find our the right path for you.

residents watering a garden

Frequently asked questions

There are many reasons why people use home care. Maybe getting around your house or to your latest appointment is a bit harder than it used to be. Perhaps you require nursing care, and you want that type of assistance in the comfort of your own home. No matter the reason, our home care and community team can assist you in regaining confidence and maintaining independence at home, for longer.

The first step in getting help at home is to get an ACAT/ACAS assessment. To arrange an ACAT assessment you need to contact the customer service centre of MyAgedCare on 1800 200 422 or fill out the online form.

However, we recommend chatting with our friendly team first to make sure you’re getting the most out of your application and not losing out on any funding you’re entitled to.

St Vincent’s offers tailored services to make sure that everyone who needs extra assistance is covered.

  • Personal care
  • Nursing care
  • Domestic assistance
  • Home maintenance
  • Transport assistance
  • Social support (virtual and in-person)
  • Exercise and rehabilitation
  • Respite care
  • Post hospital support
  • Meal preparation
Learn more about home care services here

The Commonwealth Home Support Program (CHSP) is for people who need a little bit of help every week or fortnight with everyday tasks or activities. It is also available for short term care with an immediate need.

Home Care Packages (HSP) are for people who need more regular help or higher levels of support. There are four levels of care - Level 1 (basic care) to Level 4 (more complex care). For each level of care there is a corresponding budget allocation.

Learn more about the cost of home care

The costs of home care will depend on the amount and level of support required and what kind of government support you can secure. Access to government funding will depend on your income and assets which are looked at by your Aged Care Assessment Team/Service (ACAT/S).

To best prep for your ACAT/S and make sure you’re not missing out on any funding you might be entitled to, chat with our friendly team.

Both the CHSP and HCP have different payment systems. With a HCP, each level aligns to a set amount of funding each year. Depending on your financial circumstances, you may be expected to contribute to the cost of your care. With the CHSP, you will receive a government subsidy for the services you receive however will be asked to contribute to the cost of your home care.

Learn more about the cost of home care

The idea of having a stranger in your home can be quite confronting. It can also be a bit of an adjustment to incorporate someone new into your routine.

St Vincent’s home care workers are:
  • Willing to do things the way you like them
  • Skilled in providing the services you need
  • The right match for you
  • Accessible when you need them
When a home care worker visits, they are there to support you and how you live your life. Because at the end of the day, it’s your choice who provides support for you. 

Learn more about staff and qualifications for home care

What care is right for me?

Learn More
What care is right for me?