Home is where the heart is
- You know where everything is.
You’ve built a lifetime of memories
You’ve spent a lot of time getting things just right
And the people, places and pets you love are right where you need them.
Home Care
Gold Coast
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Learn more about St Vincent's Home Care
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6 Reasons You Should Choose St Vincent's Home Care
1. Because being at home doesn’t always mean feeling free
- Back and knee pain from an old hip surgery that forces you to stay in a chair or bed all day (which can prevent the chance of improvement).
Aching pains from arthritic hands and fingers that stops you from cooking, cleaning and getting around our homes like you used to
Frequent hospital or GP visits from wounds that aren’t healing properly
Constant hand and leg numbness from chronic conditions like diabetes
Breathlessness from heart conditions that make you feel like you couldn’t (and shouldn’t) be moving around
As we get older, we all pick up things that can keep us from feeling like our old selves.
With St Vincent's support in your home, you'll have access to clinical expertise that can give yourself the best chance to manage pain and symptoms with the goal of improving your health and lifestyle.
2. Because St Vincent’s offers specialist care for nearly every scenario
- Aged care support at home (including dementia & Alzheimer's care)
Hospital to home support for things like cancer recovery, diabetes, heart conditions, surgeries and more
Chronic illness management for conditions like diabetes, heart disease and COPD
Continuity of care through St Vincent’s hospitals, aged care homes and retirement villages
St Vincent’s in home support teams have the clinical expertise, hospital connections and in-house training to deliver care specific to you and your needs.
3. Because you'll get the most out of your Home Care Package with us
St Vincent’s offers services that go far beyond standard cleaning and home maintenance so your Home Care Package funding will go to the places where you need it most.
Save money on cleaning and maintenance costs by focusing on your health and mobility first so you can have more of chance to do more for yourself in the long term
Help put your funding towards care that will have the biggest possible impact on your health and lifestyle
Know that with our not-for-profit mission, our people are putting your money in services that benefit you most (not just our bottom line)
4. Because home should feel like home, not a hotel
Our team will support you so you can live your life, your way (and not just do everything for you).
Enable you with services and equipment that can help you to look after your own home better
Give you the tools to look after yourself with things like proper diet and exercise
Equip your home with any supports and equipment you need to assist you to get around more safely
5. Because you’d rather be at home than at the hospital
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Ongoing in-home clinical care (and not just a one-and-done health visit) can not only be more comfortable for you, but offer more consistent care relevant to your needs.
Aim to catch possible health issues early and delay any unnecessary hospital trips through home health checks by our Registered Nurses
Provide consistent care with the goal of shorter recovery times and better outcomes post-surgery
Keep you worrying less about injuring yourself through trips and falls through home monitoring and care assessment
6. Because we’ve been supporting the community for over 160 years
St Vincent’s has been providing care for Australians since our first hospital opened in 1857. And St Vincent’s care and expertise has only grown since then.
Employing staff that love and care about the work they do every day (and resonate with our not-for-profit mission)
Growing a vast network of 12 hospitals and 23 aged care homes across QLD, NSW and VIC
Taking a long term approach to care over days, weeks, months and years (not just a ‘quick fix’ to send you on your way).
St Vincent's Home Care Fees & Costs
St Vincent's is able to offer competitive pricing for hospital & aged care backed clinical expertise because of our not-for-profit mission.
For over 160 years, St Vincent's has been supporting the most vulnerable in our community.
If you're unsure about being able to afford home care services, get in touch and see how we can help you.
Cleaning support that keeps your home looking its best
- Kneeling to scrub a bathroom floor
Bending down to grab a load of washing from the front loader
Dusting in hard to reach places.
There’s some things you’d rather not have to do any more (and can even become unsafe!)
And because you’ve got better things to do than fuss over soap stains on shower tiles, St Vincent's offer in-house cleaning support from trained care worker professionals.
Garden care that gives you pride in your home again
If your garden is your pride and joy, it should stay that way.
Freshly mowed lawns
Trimmed shrubs
And as much (or as little) maintenance for yourself as you like
St Vincent's can organise regular garden maintenance services so your garden stays safe to navigate (and in tip-top shape!)
Mobility support that can help you move around your home (and out of it)
Because a day spent alone in front of the TV is hardly living life to the fullest, we provide services that can help you feel more confident getting around your home and community.
Transport services so that you don’t feel trapped in your own home (and have a routine of shop visits, social calls and appointments)
House modifications that can help you to stop leaning on furniture or ‘couch hopping’ to move around your house
Exercise support through physiotherapists that aim to keep you feeling balanced, strong and confident
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Stories from our St Vincent's Families
Cathy's Story
"Every time Dad's needed something, it's done. It's just like magic. Even things I didn't think of they would do."
Cathy never really thought about home care for her parents before needing it. She hadn't even considered aged care.
"I told them I wasn't coping. You try and put on a brave face, but with Mum, I still had two kids at home while I was working. It was pretty much, we need to get help, or I'm going to have to get help for me."
The worst of it started when Cathy's mum got sick. Lung cancer. That was over 10 years ago. But since using St Vincent's home care, it's taken the weight off Cathy and her whole family.
"Thankfully with St Vincent's, they let the same girls come. They built up trust. They got to know the girls and then they started to look forward to them coming."
Cathy's dad Jack, agrees.
"I was only saying to the girls this morning how pleased I am with them all."
"Ten out of 10 as far as I'm concerned."
> Read the rest of Cathy and Jack's Story
Jeanette and Steven's Story
“They came in when he got too hard for just me to look after. They came around and gave him a tablet. Helped with showering. Everything we needed they would do. Even help getting around with the car.”
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From living in Southport with home care, to retirement living with St Vincent’s and now with her husband Steven living in St Vincent’s aged care next door, Jeanette has experienced it all.
While the move to Villa la Salle was made for all the right reasons, it didn’t always mean things were easy. As Steven’s dementia caught up with him, getting extra support became a must for Jeanette. It started with reaching out to a care coordinator who they had worked with previously and ended up being that St Vincent’s home care were the ones who answered the call.
“They came in when he got too hard for just me to look after. They came around and gave him a tablet. Helped with showering. Everything we needed they would do. Even help getting around with the car.”
Even after Stephen has moved into aged care, Jeanette still gets her house cleaned by St Vincent’s care worker, Kim, who was actually doing a clean while we chatted with Jeanette.
“Once a week to do a clean. And she does an hour now. She’s a wonderful girl. Knows where everything is.”
“She’s so good [Kim]. She talks to the dog like he’s human.”
> Read the rest of Jeanette's story
Clinical care that aims to keep you at home for longer
- Delay moving out of the home for as long as possible with an entire team of specialists and clinical carers supporting you over days, weeks, months and years
Treat niggling pains that might be holding you back from looking after your home like you used to
Engage support from experts like physiotherapists and Occupational Therapists for exercise, strength and in-home modifications
Receive specific guidance on things like diet and exercise so you give yourself more of a chance to enjoy the life (and the home) you deserve.
By walking with you over weeks, months and even years, we can proactively do our best to keep you at home (and out of the hospital) for longer.
Specialist clinical support access within the St Vincent’s Health Network
Because of the St Vincent's network of hospitals and healthcare, we have access to world-class clinical support and expertise.
Oncologists for cancer treatment and management in the home
Urologists for kidney, bladder & prostate treatment and exercises
Occupational Therapists for organising mobility equipment & supports and creating strategies for preventing falls
Vascular specialists for wound care & pain management
Cardiologists for heart health and ongoing heart condition management
...and many, many more.
Real-life examples of St Vincent's Hospital connections in action
Russell was a long-standing patient of St Vincent’s Melbourne’s District Nursing Team receiving support for his home Catheter management. Because of Russell’s increased clinical needs, he was assessed for a home care package. But because of Russell’s on-going catheter care, Russell’s family was unable to find a suitable home care provider that could support him properly.
Because of the established connected care pathways at St Vincent’s, our home care team was able to transfers Russell’s care without any impact to his catheter management or nursing team while also ensuring additional services were adde to support his healthy ageing in the community.
Betty was a St Vincent’s home care client based in Toowoomba, who transferred to Melbourne to be closer to some of her family.
Sadly, after her move, Betty suffered a stroke which landed her in a St Vincent’s hospital. After making a recovery in hospital, Betty then stepped down to hospital transition care and finally returned to her St Vincent’s home care package service.
Throughout her journey Betty’s care was seamless, involving timely coordination of care as well as continuity of staff & services across multiple St Vincent’s programs.
This ensured that Betty was able to receive the right services, at the right time in the right location all within St Vincent's Health Australia ecosystem to support her recovery and experience.
What are St Vincent's home care staff like?
- Kind and respectful (and trained to be)
They're willing to do things (and keep things) just the way you like them
Skilled in providing the clinical and lifestyle services you need
The right match for you and your preferences
Accessible when you need them
Dedicated to their work as a personal calling (not just a weekly paycheck)
The idea of having a stranger in your home can be quite confronting.
But when a St Vincent's home care worker visits, they're trained to respect you and your home and keep things just the way you like them.
St Vincent's staff qualifications & training
100% of our staff engage in additional training and competencies, in particular their clinical understanding through the reach of St Vincent’s hospitals
St Vincent’s have a dedicated & long standing care team, with some team members working with us for over 15 years
The majority of our team have a minimum of a Cert III in personal support or working towards this qualification
All of our Registered Nurses are AHPRA registered and have a bachelor in nursing
Meet your Home Care Team
Home care coordinator
Coordinates your services including home care workers, contractors, nurses and more!
Home care worker
Assists you with tasks around your home and keeps you independent. They can help with your shopping, organise care that works best for you or even sit with you for a cup of tea.
Home care nurses
Assists with clinical care such as continence care, wound and injury, safe administration of medication and personal care.
Allied health
Helps with services at home including physiotherapy, podiatry, nutrition, occupational therapy, remedial massage and more. St Vincent’s can organise for transport to services or if available they can come to you.